Terms & Conditions
Last Updated: September 2026
Welcome to EladaStays. By using our website, making an enquiry, or booking one of our properties, you agree to the following Terms & Conditions. Please read them carefully before making a booking.
1. Bookings
All bookings are subject to availability and confirmation. When making a reservation, guests must provide accurate and complete information.
Booking confirmation and relevant stay details will be provided after the reservation has been accepted.
2. Guests & Occupancy
Guests must not exceed the maximum occupancy stated for the selected property. Only registered guests are permitted to stay at the property unless prior approval has been provided.
The person making the booking is responsible for ensuring that all guests follow these Terms & Conditions.
3. Check-In & Check-Out
Guests must follow the check-in and check-out times provided with their booking.
Any special requests regarding arrival, departure, or early check-in are subject to availability and may incur additional charges.
4. Property Care
Guests are expected to treat the property, furniture, appliances, and facilities with reasonable care.
Any damage, loss, or excessive cleaning resulting from a guest’s actions may result in additional charges.
5. Pets
Our properties are pet friendly; however, guests are responsible for their pets during the stay. Pets must not cause damage, excessive noise, or disturbance to neighbours or other guests.
Additional conditions may apply depending on the property.
6. Parking & EV Charging
Parking availability and conditions vary by property. Guests must use designated or permitted parking areas and follow any applicable parking restrictions.
Where available, EV charging may be subject to additional fees and property-specific conditions.
7. Cancellations & Changes
Cancellation and booking-change conditions may vary depending on the property, booking platform, and rate selected.
Guests should review the applicable cancellation terms provided at the time of booking.
8. Prohibited Activities
Guests must not use the property for illegal activities, parties, events, commercial activities, or any purpose that may disturb neighbours or cause damage to the property.
Excessive noise or disruptive behaviour is not permitted.
9. Property Information
We make reasonable efforts to ensure that property descriptions, images, amenities, and other information on our website are accurate and up to date. Some features or facilities may be subject to availability or change.
10. Liability
To the extent permitted by law, EladaStays is not responsible for loss, damage, injury, delay, or inconvenience arising from circumstances beyond our reasonable control.
Guests are responsible for their own actions and those of anyone staying with them.
11. Contact Us
For questions regarding these Terms & Conditions, bookings, or your stay, please contact EladaStays.
PO BoX 446 Gungahlin ACT 2912
Email: elada2522@gmail.com